Contact

• Resources
  Support Page
  Knowledge Base
• Licensing & Order Status
  Email: orders@dotnetcharting.com
  See also: Licensing | Licensing KB
  
• General Questions
  Email: info@dotnetcharting.com
  See also: Features | Gallery
  
• Ask a Question
  Before Contacting Support

  • Search the .netCHARTING Knowledge Base
  • Search the .netCHARTING online tutorials.
  • Common Issue
    If no chart is rendered on your page:
    See this kb.
  • Expedited Support (Clients Only)
    Please include your order number (also known as your Order ID) within the subject of the email to ensure you receive priority support.

  For email support, please include:

  • Chart Images & Source Code whenever possible.
  • dotnetCHARTING.DLL file Version. (right-click the dll file and select the version tab).
  • Whether you're using WinForms or WebForms.
  • Error Messagesor detailed description of Behavior being experienced.

  Email Address: support@dotnetcharting.com
  See also: License key troubleshooter

• Postal Mail Address
  Corporate Web Solutions Ltd.
  300-1055 West Hastings Street,
  Vancouver, BC, V6E 2E9
  Canada
• Support Availability
  Customer email service is available Monday to Friday, 9am to 5pm Central Standard Time.