Chart image is a small box with a red X on the web page when...

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Chart image is a small box with a red X on the web page when...


SYMPTOM

Chart image is a small box with a red X on the web page when viewed remotely.

CAUSE

This happens because the temp directory path specified is a full path such as "c:/web/tempDir". When you right-click on the image > select properties, you can see the path the browser is looking for the image in. Unfortunately when a full path is specified in this way, it cannot be mapped to a web address that allows users to view the image remotely.

SOLUTION

To fix this issue, use a relative path:

TempDirectory = "images";

For more information see this tutorial.



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Details
Last Modified:Wednesday, August 11, 2010
Last Modified By: Support
Type: FIX
Rated 1 star based on 7 votes.
Article has been viewed 13,332 times.
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